Senior Teller – Windhoek South

About the role

The Senior Teller will create a unique client experience by handling enquiries, teller transactions and banking requirements while mitigating risk and contributing to branch objectives.

Key responsibilities

• Authenticate clients and transactions, prevent fraud and meet legislative requirements.
• Provide client service, issue VISA application letters and balance branch stock holdings.
• Identify cross‑sell opportunities, educate clients on self‑service channels and build internal relationships.
• Support implementation of new processes, policies and systems and act as a brand ambassador.
• Meet individual and branch usage targets and stay current with Nedbank risk and compliance standards.

Required profile

• Matric / Grade 12 or equivalent qualification.
• Six to twelve months of client service or bank teller experience in a retail banking environment.
• Knowledge of customer service principles, branch processes, product offerings and corporate governance.