Territory Manager – General Trade (Namibia)

About the role

The Territory Manager will oversee a defined geographic area in Namibia, handling a diverse portfolio of customers including resellers, parastatals, commercial accounts, agriculture, lubricants, and agents. The role balances marketing initiatives with profitability to ensure sustainable growth in a competitive market.

Key responsibilities

• Maintain and develop strong customer relationships across all trade channels, visiting customers monthly.
• Log and follow up on maintenance calls for equipment and assets.
• Assist in preparing annual sales budgets for fuels and lubricants and achieve targets.
• Manage pricing, rebates, discounts, and ensure accurate cost accounting per customer.
• Monitor gross margin after variable expenses (GMVE) and conduct regular pump reconciliations.
• Provide sales forecasts for demand planning and ensure continuity of supply.
• Collect market intelligence, competitor activities, and pricing strategies.
• Attend daily operational meetings to prioritize deliveries and communicate constraints.
• Analyze customer performance on volume and margin, identifying improvement opportunities.
• Identify and develop new profitable business opportunities while maintaining the existing base.
• Administer asset movements, scrapping, and acquisitions in SAP.
• Manage customer credit, resolve errors, perform reconciliations, and negotiate credit limits.
• Conduct monthly variance analysis and business reviews per customer.
• Oversee contract administration and related documentation.

Required profile

• Proven experience in territory or commercial sales within the fuel, lubricants, or related energy sector.
• Strong ability to nurture and manage customer relationships across multiple channels.
• Analytical mindset with experience in budgeting, forecasting, and margin management.
• Capability to gather and act on market intelligence and competitor insights.
• Experience in credit management, variance analysis, and contract administration.
• Excellent communication skills for regular customer visits and internal coordination.

Required skills

• SAP