Key Clients Manager (South)

About the role

Agra is looking for a Key Clients Manager (South) to join its Corporate Office in Windhoek. The post manages Agra's key client base, promotes the Agra product and service offering, and drives sales through facilitation between clients and the direct sales channel. The closing date is 20 November 2026.

Key responsibilities

• Develop a strategy to manage Agra's key client base and promote the Agra offering.
• Take responsibility for on-boarding key clients and potential new key clients.
• Facilitate sales between clients and the direct sales channel, and grow and maintain strong relationships with existing key clients while attracting new ones.
• Upsell and cross-sell new products and services to key clients.
• Act as the main point of contact between key clients and all relevant divisions, and analyse, grow and manage key clients consistently.
• Determine the most important needs of key clients and ensure first-class service, building close relationships based on a network of professional experts.
• Communicate regularly with clients, set agreed targets for client growth and business scope, and carry out continuous market research.
• Manage conflict using effective negotiation and sales strategies, and handle credit and administrative queries with internal support.
• Report regularly to the Senior Manager: Marketing and the Executive Management Team, and liaise with stakeholders nationally.
• Work with branch sales, auctions staff, agents and other cross-functional teams, and build a customer database with the IT team.

Required profile

• Namibian citizenship.
• Tertiary qualification in Business Administration, Commerce or Marketing.
• At least 5 years in a similar environment with a proven track record in client management, including experience managing major accounts.
• Strong understanding of agriculture and farming, with broad experience and in-depth knowledge of farming practices.
• Valid driver's licence (Code B).

Required skills

• Computer literacy with Microsoft Office.
• Proficiency in written and spoken English.

To apply, send an application letter, CV and supporting documents to the Human Resources Office at Agra Corporate Office, 8 Bessemer Street, Southern Industrial, Windhoek.