Groups Sales Consultant - Leisure Groups Travel

About the role

Terra Nova Tours, a Destination Management Company with its headquarters in Cape Town and an office in Windhoek, Namibia, is looking for an experienced Groups Sales Consultant. You will implement and manage leisure group travel programs so that each group experience is seamless and of the highest quality, and design and sell tailor-made group trips across Southern Africa. The role reports directly to the Leisure Groups Team Leader.

Key responsibilities

• Design, cost out and sell customised ADHOC leisure group itineraries in Southern Africa, tailored to each group's budget, requirements and preferences.
• Communicate with clients by email, phone and online meetings, answering questions and handling special requests promptly.
• Manage the full process from client consultation and itinerary design through booking, accounting and execution, in line with company policy.
• Ensure accurate invoicing with suppliers and manage supplier relationships.
• Prioritise key clients and urgent requests to meet proposal response times, and act quickly on client issues, keeping the Team Leader informed.
• Oversee group series programs from booking confirmation through execution, invoicing and on-the-ground support, handling several series at once.
• Work closely with Product and Finance, and mentor Junior Consultants.
• Maintain accurate records of bookings, feedback and program performance, attend team meetings and give daily reports, and promote the company at industry events and trade shows.

Required profile

• Diploma or degree in Tourism, Hotel Management or Events Management.
• Minimum of 5 years of experience in Group Travel, with a focus on ADHOC sales and groups series.
• In-depth knowledge of Southern African tourism destinations; Eastern Africa is an advantage.
• Proven experience designing and selling group travel programs in Southern Africa.
• Experience managing complex itineraries under pressure and tight deadlines, and willingness to work extended hours when needed.
• Proactive, problem-solving attitude, strong communication and organisational skills, and ability to build relationships with clients and suppliers.

Required skills

• Comprehensive knowledge of Tourplan and WETU systems.
• Complete understanding of the German market and culture; German speaking is an advantage.
• Advanced knowledge of Microsoft Office.

What we offer

• Competitive salary with performance-based incentives.
• Career growth and development opportunities.
• Travel perks and discounts.
• A dynamic and supportive work environment.

To apply, send your application detailing your relevant experience, earliest start date and salary expectations to the employer.