Store Manager

About the role

ACDC Express is looking for a dynamic, results-driven Store Manager to lead the daily operations of its store. The successful candidate will drive sales, manage staff, oversee financial performance, ensure operational excellence and deliver exceptional customer service while upholding the ACDC Express brand standards. The role suits a hands-on leader with strong commercial acumen and people management skills.

Key responsibilities

• Manage day-to-day store operations, ensure compliance with company policies and standards, and maintain housekeeping, merchandising and stock control
• Oversee inventory management and operational efficiency, and assist with sales during busy periods
• Manage store budgets, analyse sales and profitability, prepare financial and operational reports, and control costs
• Drive sales performance, build relationships with customers and suppliers, resolve complaints professionally and ensure excellent service
• Lead, motivate and develop the store team, manage scheduling and performance, coach and mentor staff, and support their training
• Work with the Operations Manager and Franchise Service Consultant, collaborate with the Marketing team on promotions, and liaise with HR on employee matters

Required profile

• Minimum Grade 12 (NQF Level 4) or equivalent; a qualification in Business Management, Retail Management or a related field preferred
• At least 3 years' experience in a retail supervisory or store management role
• Experience managing a team of 5 or more staff
• Clean criminal record (essential)
• Valid driver's licence advantageous

Required skills

• Basic computer literacy (MS Office, POS/till systems)
• People management and coaching