SME Banking Relationship Manager – Walvis Bay

About the role

The SME Banking Relationship Manager will lead the delivery of banking solutions to small and medium‑sized enterprises in Walvis Bay. You will build and grow a portfolio of SME clients, understand their business needs and provide tailored financial products and services.

Key responsibilities

• Acquire and retain SME clients by delivering a great client experience and appropriate banking solutions.
• Identify sales and solution opportunities through thorough needs analysis and cross‑sell with specialist teams.
• Maintain and expand a portfolio of high‑value SME clients, ensuring timely response to client requests.
• Comply with risk, credit, and regulatory standards and facilitate client compliance with internal policies.
• Contribute to the improvement of policies, procedures and processes based on field experience.

Required profile

• Results‑driven with strong relationship‑management and commercial acumen.
• Proactive, client‑centric and able to collaborate with specialists to create value‑based solutions.
• Excellent understanding of SME business and financial requirements.
• Commitment to service excellence, continuous improvement and adherence to risk and regulatory standards.

Required skills

• Financial analysis
• Sales and business development
• Client portfolio management