Commercial Relationship Manager

About the role

We are seeking a Commercial Relationship Manager to grow and retain client relationships across assigned segments such as Commercial Banking, Agribusiness, Public Sector and Africa‑China Banking. The role focuses on delivering an optimal client experience while driving profitability for the bank.

Key responsibilities

• Develop and execute sales growth tactics in collaboration with local markets, Prestige and Private Banking, Vehicle and Asset Finance, Electronic Banking and other business partners.
• Design, implement and monitor a sales performance strategy to increase new business and share‑of‑wallet across the portfolio.
• Maintain awareness of external factors that affect client risk exposure and communicate credit procedures, qualifying criteria and turnaround times.
• Build deep understanding of clients’ businesses through regular on‑site interactions following segment value‑proposition guidelines.
• Identify, assess and respond to risk, ensuring compliance with process governance.

Required profile

• Bachelor’s degree in Commerce, Finance, Accounting or a related field.
• 5‑7 years of experience in a client‑facing role that includes sales, credit and relationship management.
• Strong financial acumen and ability to analyse risk and reward.

Required skills