Business Banking Head

About the role

FirstRand Namibia is looking for a Business Banking Head to manage a sub-segment in line with its principles, policies, frameworks and company strategy. The role formulates and positions growth value chains, operating models and frameworks aligned to segment strategy, drives profitable and sustainable growth across all products and channels, and ensures the FNB value proposition is delivered to existing and future clients.

Key responsibilities

• Define and implement a sub-segment strategy aligned to overall segment objectives to drive growth, profitability and market competitiveness.
• Formulate and position integrated growth value chains, operating models and frameworks to enable execution across business units.
• Drive growth through Value of Sales Index (VSI) optimisation by aligning product penetration, cross-sell and customer engagement strategies.
• Oversee segment performance including revenue growth, portfolio performance, client activity and product utilisation, and implement corrective actions.
• Lead and direct cross-functional teams and collaborate with product, risk, operations, credit and marketing teams to deliver integrated client solutions.
• Monitor market trends, client behaviour and competitor positioning to refine strategies and value propositions.
• Ensure compliance with regulatory, governance and risk frameworks and build organisational capability and culture.
• Provide strategic direction, leadership and performance management to sub-segment teams and drive stakeholder alignment at executive and cross-functional level.

Required profile

• Bachelor's degree in Business Administration, Finance, Economics, Public Administration, Banking & Finance or an equivalent field; a Master's in similar disciplines is an added advantage.
• 10-12 years' experience in commercial banking, segment management, product or sales leadership roles.
• Demonstrated experience managing large portfolios.
• High levels of integrity and political maturity.
• Exceptional communication and negotiation skills, strategic thinking and strong business acumen.
• Ability to operate in complex, multi-stakeholder environments and to solve problems and make decisions.