General Manager

About the role

We are seeking a General Manager to drive business growth by selling services and products that meet client needs, following our standard operating procedures.

Key responsibilities

• Process orders and provide regular feedback to customers and internal teams.
• Manage communication channels with customers via calls, emails and other media.
• Address customer queries promptly to ensure satisfaction.
• Achieve sales targets and expand the customer base through upselling.
• Conduct daily customer visits and assist with stock takes as required.
• Activate new product and wine ranges.

Required profile

• Culinary or hospitality certificate or diploma.
• Experience in lodge, hotel or restaurant environments (advantageous).
• Previous sales experience, preferably in HoReCa, FMCG or tele‑sales.
• Experience within the Seapride group is a plus.
• Proven ability to manage customer accounts and grow sales territories.
• Eligibility to work in the country of employment.

Required skills