Service Centre Administrator – Retail

About the role

Join Pepkor Lifestyle as a Service Centre Administrator, supporting the HiFi Corp brand in delivering exceptional customer experiences and driving sales within a dynamic retail environment.

Key responsibilities

• Provide front‑line customer service and address inquiries promptly.
• Achieve assigned sales targets through product promotion and upselling.
• Maintain up‑to‑date product knowledge to advise customers accurately.
• Ensure merchandising standards and attractive store presentation.
• Contribute to safety and security protocols in the service centre.
• Collaborate effectively with team members and manage tasks independently.

Required profile

• Grade 12 (Matric) qualification.
• 1–2 years of proven experience in a retail environment.

Required skills

What we offer

• Competitive salary package.
• Comprehensive benefits and career development opportunities.
• Opportunity to work in an innovative and inclusive retail setting.