Service Centre Administrator

About the role

The Service Centre Administrator will be the front‑line contact for customers within Pepkor Lifestyle’s HiFi Corp brand. You will combine customer service with sales responsibilities, ensuring a smooth and engaging experience for shoppers.

Key responsibilities

• Provide high‑quality customer service and address enquiries.
• Achieve assigned sales targets and promote product uptake.
• Maintain up‑to‑date product knowledge to advise customers accurately.
• Handle merchandising and store presentation to keep the service centre attractive.
• Support safety and security procedures within the centre.
• Collaborate effectively with team members and manage own workload.

Required profile

• Grade 12 Matric qualification.
• 1–2 years proven experience in a retail environment.

Required skills

What we offer

• Competitive salary package.
• Comprehensive benefits and career development opportunities.
• Dynamic and innovative work environment.