Retail Advisor – The Grove Mall, Windhoek

About the role

Burnt Studios is opening its first store in Namibia at The Grove Mall in Windhoek. As a Retail Advisor you will be the face of the brand, delivering a global‑standard retail experience and helping to establish the company’s presence in the market.

Key responsibilities

• Provide consistent, high‑quality customer service that reflects the Burnt Studios brand.
• Maintain store presentation standards, ensuring the shop floor is clean, organized, and visually aligned.
• Assist with stock replenishment and support smooth inventory flow on the sales floor.
• Accurately process transactions while following company policies and procedures.
• Collaborate with team members to achieve daily and overall store goals.
• Support general store operations and contribute positively to team performance.

Required profile

• Proactive and adaptable individual who thrives in a fast‑paced retail environment.
• Curious, engaged, and eager to learn and grow.
• Disciplined, reliable team player who takes pride in their work.
• Consistently follows through on tasks and responsibilities.
• Positive attitude with a genuine passion for people and customer service.

Required skills

• Strong interpersonal and communication abilities.
• Good time‑management and punctuality.
• Ability to work well within a team.
• Comfortable using basic retail systems and technology.
• Attention to detail and sense of responsibility.