Laboratory Manager – Geochemistry

About the role

The Laboratory Manager – Geochem is responsible for developing and maintaining the operational infrastructure of all Geochemistry laboratories at SGS’s Walvis Bay site. You will lead continuous improvement initiatives to optimise laboratory utilisation, ensure quality, and meet client requirements while complying with SGS integrity programmes.

Key responsibilities

• Plan and develop operational requirements, ensuring smooth running of Geochem facilities.
• Manage laboratory resources – staff, equipment, IT hardware/software, and training – to maintain a robust operational infrastructure.
• Handle customer complaints and claims systematically, ensuring timely resolution.
• Lead budgeting, cost control, and revenue targets for the Geochem department.
• Ensure compliance with ISO/IEC 17025, SANAS accreditation, health & safety procedures, and SGS quality management system.

Required profile

• Minimum 5 years experience in a commercial laboratory environment.
• BSc or NDip in Chemistry (or equivalent); business qualification is an advantage.
• Strong knowledge of ISO/IEC 17025 and experience in geochemistry.

Required skills

• ISO/IEC 17025 compliance
• Laboratory resource management
• Budget development and financial control
• Health & safety protocol implementation