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This job expired on 05/09/2026. It no longer accepts applications.
Collections Administrator
Old Mutual South Africa · Windhoek
Job description
About the role
Old Mutual is seeking a Collections Administrator to manage daily collections activities, including payroll, EFT, debit order collections and legal recoveries. The role focuses on meeting targets, reducing bad‑debt write‑offs and ensuring a high level of client service.
Key responsibilities
- Perform daily collections administration for payroll, EFT, debit order and legal recoveries.
- Meet daily, weekly and monthly collection targets.
- Collect instalments on time and maintain quality standards and turnaround times.
- Compile and dispatch monthly instalment due lists to clients.
- Make outbound calls and follow up on arrears through multiple channels.
- Match and allocate receipts accurately and resolve client queries.
- Drive proactive management of client files from inception to closure.
- Provide ad‑hoc and weekly reporting as required.
Required profile
- Namibian citizenship.
- Grade 12 with a minimum of 25 points.
- 1–3 years of experience in collections or administration.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Strong analytical ability to interpret and act on client accounts.
- Excellent time‑management and organizational skills.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
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Old Mutual South Africa
Windhoek
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