Multi Skilled Consultant

About the role

FNB is looking for a Multi Skilled Consultant to provide relief across teller, collections and cash migration functions. You will support smooth operations, deliver excellent customer experiences and contribute to business growth.

Key responsibilities

• Provide relief coverage for Teller, Collections Consultants and Cash Migration officials.
• Achieve net‑profit growth and meet Balanced Scorecard targets.
• Engage customers professionally, understand their needs and resolve complaints.
• Convert identified leads into sales and achieve individual targets.
• Manage performance standards for relief roles in service, sales or administration.
• Approve, validate, verify and authorise frontline activities in line with governance.
• Track and influence sales activities to improve efficiency.

Required profile

• Grade 12 certificate.
• 1 to 3 years of experience in a similar banking or customer‑service environment.

Required skills

What we offer

• Opportunities to network and collaborate.
• Challenging work environment with room for innovation.
• Supportive culture that values ethics, curiosity and inclusion.