Licensing Officer (2 positions) – Namibia Tourism Board

About the role

The Namibia Tourism Board is seeking two Licensing Officers to manage tourism licensing across its Windhoek and Swakopmund offices. The role ensures tourism establishments comply with national legislation, quality and safety standards, and provides high‑quality service to licence applicants.

Key responsibilities

• Receive, evaluate and issue tourism operating licences for accommodation providers, tour operators, guides and transport services.
• Process cash, cheque, debit and credit‑card payments, generate receipts and reconcile end‑of‑day balances.
• Maintain accurate licensing records, update the licensing database and produce regular statistical reports.
• Monitor licence validity, notify operators of renewals and follow up on conditional licences.
• Provide guidance to tourism businesses on licensing procedures and coordinate with other government departments.

Required profile

• Grade 12 (NQF level 4) or higher.
• A Diploma or Bachelor’s degree in Tourism Management, Public Administration or a related field.

Required skills

• Cash handling and payment processing.
• Use of licensing databases and record‑keeping systems.
• Report generation and basic financial reconciliation.
• Operation of standard office equipment (photocopiers, scanners, mailing machines).