Information Management Specialist – Records Management

About the role

The Information Management Specialist will support FNB’s information management strategy by designing, implementing and governing records management processes. You will work closely with information owners, risk, compliance, legal, technology and business teams to ensure records are managed throughout their lifecycle in line with regulatory and business requirements.

Key responsibilities

• Develop, implement and embed records management frameworks, standards, procedures and controls aligned to regulatory, legal and governance requirements.
• Oversee records lifecycle activities including classification, retention, destruction, evidence of disposition and audit‑ready documentation.
• Conduct maturity assessments, gap analyses and remediation planning to strengthen records management practices.
• Partner with business units to establish records ownership, accountability and compliance within processes and systems.
• Prepare governance reporting and insights for management committees, audits, reviews and risk forums.
• Provide specialist guidance, training and stakeholder support to promote consistent records management best practice.

Required profile

• Degree or Diploma in Information Management, Information Systems, Computer Science, Data Management or a related field.
• 2–5 years of experience in information management, data governance, records management or related specialist roles.
• Strong knowledge of records management principles, lifecycle management and relevant standards.

Required skills

• Records Management
• Metadata Management