Donor Service Assistant – Summer Temporary Role

About the role

The International Rescue Committee is seeking a motivated summer assistant to join its Donor Service team. This full‑time, fixed‑term position runs through July and August, supporting the rapid growth of monthly donor recruitment and ensuring high‑quality communication with supporters.

Key responsibilities

• Respond to donor inquiries via email in a professional, service‑focused manner.
• Monitor and moderate the organization’s social‑media channels.
• Perform administrative tasks related to donor service, including data entry and record keeping.
• Assist the team with ad‑hoc projects as needed.
• Ensure donor information is handled in compliance with GDPR regulations.

Required profile

• Excellent written and spoken communication skills in both Swedish and English.
• Highly organized, detail‑oriented, and able to work under tight deadlines.
• Flexible and able to adapt quickly to changing needs.
• Previous experience in customer service, administration, or a similar role is a plus.

Required skills

• Proficiency with Microsoft Office applications.
• Experience with CRM systems (experience is a plus).
• Basic familiarity with social‑media platforms for moderation.

What we offer

• Opportunity to contribute to a leading humanitarian organization during a growth phase.
• A supportive team environment with collaborative work culture.
• Varied and development‑focused summer job, approximately 40 hours per week.
• Potential flexibility in working hours based on operational needs.