Human Capital Administrator

About the role

This position is responsible for general HR and learning administration, providing process and client support while being individually accountable for delivering results through personal effort.

Key responsibilities

• Provide proactive and efficient professional administrative support to the business.
• Offer process and practice support on all HR‑related matters.
• Resolve queries concerning HR process issues.
• Ensure accurate HR information and data are available.
• Support internal customers in identifying, clarifying and resolving queries.
• Assist with various HR projects and audits.
• Identify trends to support meaningful HR decisions.
• Facilitate appointment, termination and transfer processes.
• Support the coordination and completion of HR surveys.
• Ensure compliance with HR processes, procedures and proactively manage related risks.
• Perform general HR duties such as payroll and personnel updates.
• Handle personal and sensitive information with strict confidentiality.

Required profile

• Namibian citizenship.
• Grade 12 qualification with at least 25 points.
• 1‑3 years of HR administrative experience.
• Relevant degree or diploma in Human Resources or Industrial Psychology (advantage).
• Combination of generalist and specialist HR knowledge.
• Knowledge of HRM systems.
• Computer literacy in MS Office (Excel, Word, PowerPoint).
• Excellent customer service and problem‑solving abilities.
• Strong planning, organizing and time‑management skills.
• High energy level and a team‑player attitude.
• Ability to work under pressure and independently.
• Excellent communication skills with a passion for relationship building.

Required skills

• MS Office (Excel, Word, PowerPoint)
• HRM systems
• Computer Literacy
• Data Analysis
• Data Compilation
• Data Controls
• Data Management
• Desktop Publishing (DTP)
• Human Capital Management Systems
• Information Management
• Knowledge Management