Employee Relations Specialist

About the role

The Employee Relations Specialist will drive and manage all employee and industrial relations functions for Rent‑A‑Drum Namibia. You will provide expert advice on labour‑related matters, ensure compliance with legislation, and help shape a positive workplace culture.

Key responsibilities

• Lead and manage all industrial relations processes across the company.
• Advise management on labour legislation and best practices.
• Represent the company in disciplinary hearings, grievance hearings, mediations, conciliations, and labour disputes.
• Ensure procedural and substantive fairness in all labour matters.
• Mitigate organisational risk through proactive IR interventions.
• Promote and maintain positive employee relations throughout the organisation.
• Investigate employee complaints, grievances, and misconduct matters.
• Facilitate conflict resolution and workplace mediation.
• Provide professional advice to managers regarding employee conduct and performance.

Required profile

• Minimum 5 years of experience in employee relations or industrial relations.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Strong understanding of HR best practices, employment laws, and industry trends.
• Proven experience handling disciplinary hearings, grievances, misconduct investigations, and dispute resolution.
• Extensive knowledge of the Namibia Labour Act and related legislation.
• Experience representing an employer before conciliatory, mediation, arbitration, or labour dispute forums.
• Strong policy development and implementation skills.
• Excellent conflict management, negotiation, and mediation abilities.
• Excellent report writing and presentation skills.
• Analytical and problem‑solving capability with a high level of discretion.
• Computer literacy (MS Office Suite) and a valid driver’s licence with own transport.
• Namibian citizenship.

Required skills

• Proficiency with the MS Office Suite.