Document Administrator (Office Management & Archiving)

About the role

The Document Administrator will support Old Mutual’s office operations by handling a range of clerical and document‑management tasks. This role ensures that paperwork is accurately processed, archived and readily accessible, contributing to efficient service delivery across the organisation.

Key responsibilities

• Answer telephone calls and provide front‑office support.
• Process basic financial transactions and record them accurately.
• Type, word‑process, file and manage ad‑hoc administrative activities.
• Collect, sort and distribute computer print‑outs to relevant departments.
• Maintain the office documentation archive, including scanning, boxing and filing of documents.
• Control and update the filing database and perform messenger duties as required.
• Manage own workload and meet deadlines for periods ranging from one day to three months.

Required profile

• Namibian citizenship with a Grade 12 certificate (minimum 25 points).
• At least one year of experience in the insurance industry.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work independently, under pressure and deliver high‑quality results.
• Strong communication skills and a customer‑service orientation.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Database administration
• Desktop publishing
• Network administration
• Office systems