Service Centre Administrator – Retail Support

About the role

Join Pepkor Lifestyle as a Service Centre Administrator and become a key point of contact for customers within the HiFi Corp brand. You will support daily retail operations, help achieve sales goals, and ensure a smooth, safe, and welcoming environment for shoppers.

Key responsibilities

• Provide high‑quality customer service and resolve inquiries promptly.
• Drive and meet sales targets through proactive engagement.
• Maintain up‑to‑date product knowledge to advise customers accurately.
• Support merchandising and store presentation standards.
• Contribute to safety and security procedures within the centre.
• Collaborate effectively with team members and manage tasks independently.

Required profile

• Matric (Grade 12) qualification.
• 1–2 years of proven experience in a retail environment.

Required skills

What we offer

• Competitive salary and benefits package.
• Opportunities for career growth within a leading African retail group.
• Dynamic and innovative work environment.