Retail Software Trainer

About the role

We are seeking a Retail Software Trainer to join our Windhoek branch. You will deliver training on our ARCH hardware and software to retail clients, ensuring they can effectively use the system to manage their businesses.

Key responsibilities

• Conduct on‑site training sessions for retail customers on the ARCH system.
• Break down complex software and hardware concepts into clear, bite‑size modules.
• Travel to client sites with your own vehicle and maintain training schedules.
• Provide post‑training support and gather feedback for continuous improvement.

Required profile

• Minimum 2 years experience in a similar training role, preferably in FMCG.
• CTT or equivalent teaching certification.
• Strong time‑management skills and ability to work under pressure.
• Valid driver’s licence, own vehicle, and clean criminal record.

Required skills

• Proficiency with the ARCH retail software and associated hardware.

What we offer

• Opportunity to see the direct impact of your training on client success.
• Dynamic work environment with occasional overtime for new installations.