Immigration Assistant

About the role

The Immigration Assistant provides accurate and compliant administrative support for visa, permit and residency applications under Namibian immigration law. The role ensures that all documentation is prepared, submitted and tracked efficiently, while advising clients on legal requirements.

Key responsibilities

• Prepare and submit visa, employment permit, and residence applications in line with Namibian legislation.
• Compile, review and verify supporting documentation for accuracy and legal compliance.
• Maintain confidential immigration records, monitor application progress and follow up with the Ministry of Home Affairs.
• Explain legal requirements, procedures and compliance obligations to clients.
• Assess client eligibility for various visa categories and advise on required documentation.
• Liaise with employers, government agencies and other stakeholders to obtain approvals.
• Track expiry dates of visas and permits and notify clients of renewal requirements.
• Stay updated on changes to immigration laws and ensure advice remains current.

Required profile

• More than 5 years proven experience in immigration administration, visa or permit processing.
• Strong attention to detail and ability to handle confidential information with discretion.
• Excellent organizational and time‑management abilities.
• Good communication and interpersonal skills for client interaction.
• Ability to work independently and meet strict deadlines.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft Excel