Branch Manager

About the role

We are seeking an experienced Branch Manager to lead our fast‑paced retail store. The role focuses on overseeing all operational areas, driving profitability, and ensuring an excellent customer experience.

Key responsibilities

• Plan and control daily operations to achieve store profitability.
• Manage sales performance and implement strategies to increase revenue.
• Oversee administration, financial management and budgeting.
• Control stock levels, ordering and inventory accuracy.
• Maintain store presentation, merchandising and visual standards.
• Ensure safety, security and compliance with policies.
• Promote customer centricity and deliver superior service.
• Lead, coach and develop store staff, fostering teamwork and self‑management.

Required profile

• Minimum Grade 12 education.
• 3‑5 years of management experience in retail.
• Retail Management or Business Diploma is advantageous.
• Strong business acumen and execution capability.
• Excellent verbal and written communication.
• Interpersonal, administrative and people‑management skills.
• Planning, organising, judgment and decision‑making abilities.
• Customer‑centric mindset, integrity and resilience.

Required skills