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Skills
Experience
TM System Analyst Supervisor
Arvato-SCS (US)
2025-01 -
Lead the TM analyst team, providing direction, mentorship and support to ensure timely system enhancements. Gather and analyze system requirements, facilitate cross‑functional meetings and document TM workflows using Visio. Act as SME for Transportation Management systems, overseeing configuration, testing and implementation phases. Coordinate hybrid team efforts for system upgrades, data integrations and user support, driving continuous improvement through performance analysis and gap identification.
Business Analyst
Arvato-SCS (US)
2023-02 - 2025-01
Spearheaded continuous process improvement initiatives using data analytics to revamp workflows and boost operational efficiency. Designed and implemented data models integrating multiple platforms, and created a comprehensive data governance framework ensuring accuracy, security and compliance. Delivered data‑driven training for non‑technical stakeholders and led a team of analysts to build a predictive analytics model that reduced procurement costs by 10% and minimized stockouts.
Business Analyst / Demand Analyst
Clarion Pointe – Choice Hotels (US)
2022-12 - 2023-02
Analyzed hotel demand data to support forecasting and capacity planning. Developed dashboards and reports using Power BI and Tableau to provide insights to senior management. Collaborated with cross‑functional teams to align demand planning with inventory and procurement processes, improving forecast accuracy.
Languages
English
fluent
Last updated: 3 weeks ago